You are our inspiration

We regard our product as your product. After all, you are the people using it every day.

Your ideas

We love to hear your ideas and welcome your feedback. It helps us improve the product for you.


Our mission is quality library management software that you can trust to help you do your job efficiently.


We can boast 99% client retention. That's because we look after our clients from the very start and ongoing.

Meet the Bailey Solutions team

Meet the team with all the right ingredients to support you and your library management software
Penny Bailey

Penny Bailey

Managing Director

Penny is the founder of Bailey Solutions and is a software designer & entrepreneur. Chartered Librarian & former library consutlant.
Treasurer of CLSIG (Commercial, Legal and Scientific Interest Group) of CILIP
Member of the Institute of Directors.
Fellow of the RSA.
Keen photographer

Shaun Ellenger

Shaun Ellenger

Product Consultant

Shaun has a wealth of experience in sales and customer services within the digital media world. For over 20 years Shaun has worked for small business & large corporate companies within the Brighton area. From managing teams and helping businesses grow with sales, marketing strategies & training sales teams with my enthusiasm and cheerful approach to the job in hand.

Tim Unsted

Tim Unsted

Head of Technical Team

Tim's been working at Bailey Solutions since before we incorporated and is a shareholder & founder. Tim has been responsible for the development of most of our library software products and is a talented application developer. Working in SQL Server, C# and .net Tim has created Simple Little Library System for you. Keen cyclist and Brighton & Hove Albion football fan.

What clients say about us

Don't take our word for it. Read how our clients experience our software and services.
Shoosmiths LLP

Shoosmiths LLP

Aileen Johnston, Knowledge Resources Manager

“Shoosmiths has been using KnowAll since 2007 and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalogue. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”

Clarke Willmott LLP

Clarke Willmott LLP

Janis Law, Director of Best Practice and Knowledge

“Clarke Willmott has been using KnowAll for its integrated library management system for a number of years. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”



Vaughan Birbeck, Information Management Support Officer

“KnowAll has been the ideal solution for EMCDDA with all the functionality we need from a library management system, a user-friendly OPAC and excellent support from the Bailey Solutions team. The ability to generate reading lists and bulletins as been of great value to scientific staff.”